🐾 How long does shipping take?
Most orders arrive within 10–25 business days depending on your location and local customs processing.
🐾 Do you ship worldwide?
Yes! We ship to 33 countries across Europe, North America, and Australia.
🐾 Is shipping free?
Yes — we offer free shipping on all orders, worldwide. No minimum required.
🐾 How do I track my order?
Once your order ships, you'll receive a tracking number by email automatically.
🐾 Do you accept returns?
Due to international shipping costs, we do not accept physical returns. If there is an issue with your order, please contact us and we'll make it right.
🐾 My item arrived damaged, defective, or incorrect — what do I do?
Contact us immediately upon receiving your order with a clear photo of the issue and we'll resolve it for you as quickly as possible.